Frequently Asked Questions:
This is a list of the most frequently asked questions regarding 3VR and our products. If you don’t find the answers you are looking for on this page, we recommend reviewing the product documentation linked below for more information. If you still have questions or need more information, please contact Technical Support or the 3VR Sales team directly.
- What cameras does 3VR support?
- What are the system requirements for 3VR Client Applications?
- What ports must be open to connect to a 3VR SmartRecorder that's behind a firewall?
- What media players are supported?
- Where can I download 3VR EvidenceViewer?
- What is 3VR's warranty, RMA, and hard drive replacement policy?
Resources
Product Documentation:
Documentation applies to software version 6.0.6. If you are looking for documentation for an earlier version, please contact 3VR Technical Support for assistance.
- Using 3VR EvidenceViewer
- Using 3VR EnterpriseViewer
- Installing and Upgrading 3VR Client Applications
- 3VR OpCenter Quick Start Guide
- 3VR OpCenter User Manual
- 3VR End User License Agreement
- 3VR OpCenter Quick Reference Sheet
Whitepapers:
- Searchable Surveillance Whitepaper
- Facial Surveillance Whitepaper
- IT Requirements Whitepaper
- Intelligent Surveillance and Search for Financial Organizations Whitepaper
Brochures and Datasheets:
- 3VR General Brochure
- 3VR Product Lineup
- E Series SmartRecorder Datasheet
- S Series Smart Recorder Datasheet
- CrimeDex Brochure
- M Series Rugged Datasheet
- Enterprise Appliance Datasheet
- 3VR Serial to Ethernet Transaction Integration (SETI)
- SmartCams
Vertical Solutions:
Banking
- Searchable Surveillance for Financial Institutions
- Intelligent Surveillance and Search for Financial Organizations Whitepaper
- Bank's Guide to Evaluating Video Surveillance Systems
- Union Savings Case Study
Retail
- Searchable Surveillance for Retailers
- Value of Video Management for Retailers
- Redner's Markets Case Study
Government
- Searchable Surveillance for Government
- Facial Surveillance for Government
- Video Analytics Platform for Government
- 3VR Government Whitepaper
Hospitality
- Searchable Surveillance for Hotels and Casinos
- Talbott Hotel Success Story
- Kimpton Hotel Success Story
Law Enforcement
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